Privacy Policy for Morneault Environmental LLC
Effective Date: 2/13/2025
Morneault Environmental LLC ("we," "our," or "us") is committed to protecting the privacy of our customers and users of our website. This Privacy Policy outlines how we collect, use, and safeguard your personal data, and it serves to comply with New Hampshire SB 255, TCR Compliance for SMS, as well as federal and Massachusetts laws and regulations governing customer privacy and data protection.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Information you provide when you fill out forms, request services, or interact with us. This may include your name, address, phone number, email address, and payment information.
- Transactional Data: Information related to the services you request, including service details, payment records, and interactions with our customer service team.
- Technical Data: Information we collect automatically when you visit our website, such as IP addresses, browser type, and website usage statistics.
- Cookies and Tracking Technologies: We may use cookies to enhance your experience on our website, help analyze site traffic, and customize content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide our services, process transactions, and communicate with you regarding your requests.
- Customer Support: To respond to inquiries, provide updates, and resolve issues related to our services.
- Marketing and Promotions: With your consent, we may use your information to send you promotional materials about our services and other offerings. You can opt-out of marketing communications at any time.
- Website Analytics and Improvements: To improve the user experience on our website, monitor site usage, and analyze performance.
- Legal Compliance: To comply with applicable laws, including New Hampshire SB 255, TCR Compliance for SMS, Massachusetts data protection laws, and federal laws like the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA).
3. Your Rights
As a customer, you have the following rights regarding your personal data:
- Access and Correction: You can request access to the personal data we hold about you and request corrections if the information is inaccurate.
- Deletion: You may request that we delete your personal data, subject to certain legal restrictions.
- Opt-Out: You can opt-out of receiving marketing emails or SMS messages at any time by following the unsubscribe instructions provided in the communication or contacting us directly.
- Data Portability: If applicable, you may request to receive your personal data in a portable format for transfer to another service provider.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processors, data storage providers, and customer support platforms. These providers are contractually obligated to safeguard your data and only use it for purposes related to our services.
- Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
5. Data Security
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect your ability to use some features of our website.
7. TCR Compliance for SMS
As part of compliance with Telephone Consumer Protection Act (TCPA) regulations and TCR (The Campaign Registry) guidelines, we ensure that SMS marketing communications are sent only to those who have opted-in and that we maintain accurate opt-in records. You can opt-out of SMS communications at any time by replying "STOP" to any message or by contacting us directly.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete such information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal data, please contact us at:
Morneault Environmental LLC
108 Middlesex Street, Chelmsford, MA 01863
Email: tom@morneaultenvironmental.com
Phone: 978-404-1467
